Our Mission: Providing Collaborative Solutions to Those Serving the Underserved
At BCA, we live by our core values: Integrity, Servant Leadership, Community, Efficiency, and Wholeheartedness. These values guide us in every aspect of our work, ensuring we provide exceptional support and solutions to our clients.
Our Focus
While we have extensive experience supporting Federally Qualified Health Centers (FQHCs), Rural Health Clinics (RHCs), and other safety networks, our skills and expertise extend to any healthcare provider. Our comprehensive approach analyzes every step of the patient encounter, from the front office to the back office, focusing on a range of services from clinician documentation quality, provider education, to revenue cycle challenges. No matter the type of healthcare facility, we are equipped to meet your needs.
Our Story
BCA, originally known as Brown Consulting Associates, was founded in 1989 by Bonnie Hoag, a dedicated RN who saw a critical need in the realm of medical coding. Bonnie’s vision was to help clinics deliver quality care through proper medical documentation and coding. Today, that passion and vision continue to drive BCA forward, ensuring that physician services maintain the highest standards of care. Although the original focus was on medical documentation and coding, we’ve grown to include behavioral health and dental reviews in the family of many specialties we now audit.
Our Services
BCA offers a variety of services tailored to meet your specific needs, including:
- Documentation Compliance Audits for Medical, Dental, and Behavioral Health
- Risk Adjustment Coding Audits
- New Clinician Training
- Clinical Documentation Improvement
- Education and Training Programs
- Coding Claims Support
- Billing Support
- Credentialing Support
We aim to streamline processes and ensure continuous compliance, helping clinics understand how coders and clinicians can work together to enhance data capture and quality reporting.
Our Approach
We start by understanding your unique challenges and then develop customized solutions for training, auditing, and support. Whether you need a specific project to meet a tight budget or comprehensive services, BCA is here to help. Our experienced team works closely with clinicians and leadership, and we understand the complexities of compliance, reporting, and financial management.
Our Commitment
At BCA, we deeply care for each other, our clients, and our communities. Our passion for families, friends, furry loved ones, and the great outdoors extends to our commitment to our clients. We are dedicated to partnering with you to provide the best care possible to your patients and community.
Let’s Work Together
No matter the challenge your clinic faces, the BCA team is here as your partner. Together, we can overcome your organization’s most difficult challenges and ensure the highest standards of patient care and quality outcomes.